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Changing/Cancelling orders

Changing/Cancelling orders

Can I cancel my order?

Our goal is to process and ship your order(s) as quickly as possible. Although our Customer Care Team does their best to accommodate cancellation requests, cancellation possibilities are very limited. Once an order is being prepared for shipment, it can no longer be cancelled. Therefore, we recommend simply returning the package upon receipt (return instructions are included in the package) in accordance with the return conditions outlined in our Online Store T&Cs.

Can I modify my order?

Once an order is submitted, we are unable to modify or edit the order.