Shipping & delivery
What are the shipping costs?
UPS Express¹: 130,00 kr²
UPS standard delivery: 49,00 kr²
Postnord standard delivery: 49,00 kr²
Free shipping on orders over 949 kr²
¹ Fragrances, smartwatches and personalised products may only be shipped with standard shipping.
² Special offers applied to delivery costs of your order are shown during the checkout process when choosing the delivery method.
When can I expect the delivery of my order?
Please use the below chart as a guide to estimate the delivery time of your order. All orders are shipped from our warehouse in Germany and processed Monday to Friday, excluding weekends and holidays. Please note, one delivery attempt is generally made until a package is returned as undeliverable.
| Delivery Method | Time of Order |
Delivery time |
|---|---|---|
| Express¹ | Mon-Fri before 11:00 |
Approx. 1-2 business days |
| Express¹ |
Mon-Fri after 11:00, Sat, Sun and holidays |
Approx. 1-2 business days |
| Standard | Anytime | Approx. 4-5 business days |
¹ Fragrances, smartwatches and personalised products may only be shipped with standard shipping.
² Special offers applied to delivery costs of your order are shown during the checkout process when choosing the delivery method.
Where are orders shipped from?
All orders are shipped from our warehouse in Germany.
Which shipping carrier will deliver my order?
We partner with DHL Standard | Postnord SE for standard deliveries and UPS Express for express deliveries within Sweden.
Which delivery locations are supported for online orders?
It is possible to specify a different delivery address and have the parcel delivered to an address of your choice. Orders may be shipped directly to your home, work address or parcel shop.
The invoice is sent to you at the email address provided.
Are there any shipping location restrictions?
Orders may not be shipped to hotels or forwarding centers. Additionally, we do not deliver to the Channel Islands (Jersey, Guernsey, Alderney, Herm, Sark), the Falkland Islands, the Isle of Man or Gibraltar.
CH: Büsingen am Hochrhein
DE: Island of Helgoland, Büsingen am Hochrhein
FR: French Guiana, Guadeloupe, Martinique, Réunion, Saint-Barthélemy, Saint-Martin
Wallis and Futuna Islands, French Polynesia, New Caledonia, Mayotte, Monaco
NL: Aruba, Bonaire, Curacao, Saba, Sint Eustatius, Sint Maarten
ES: Teneriffa, Lanzarote, La Palma, La Gomera, Gran Canaria, Fuerteventura, El Hierro, Melilla, Ceuta
IT: Livigno, Coriano, San Marino, Vatican, Campione d'Italia (is within EU but cannot be delivered without crossing not-EU Area (Switzerland)).
DK: Faroer Island, Greenland
FI: Åland
Personalized products
Orders may not be shipped to hotels or forwarding centers.
