Clearpay
What is Clearpay?
Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly.
How do I use Clearpay?
Just shop on our site and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex).
If you've used Clearpay before, just log in to your Clearpay account.
Then complete your order!
Who can use Clearpay?
Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address.
Other eligibility criteria apply. See Clearpay Terms of Service for further details.
How does the Clearpay payment schedule work?
Clearpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase.
If you would like to make additional unscheduled payments before they are due, you may log in to your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
Is there a limit to how much I can spend on a single Clearpay transaction?
Yes, your order value including shipping must be between the store's minimum order amount and £1000 to use Clearpay. Your maximum order value may be lower, depending on factors such as whether you are a new customer, or your payment history.
If you need further information, we recommend you contact Clearpay's Customer Service directly.
How do I return or exchange an item purchased with Clearpay?
Items purchased with Clearpay follow our standard return process.
Please note, refunds for Clearpay purchases will be made directly from the store to Clearpay. We cannot provide you with an exchange or cash refund.
Once a refund is processed, any upcoming payments you have with Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note, until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.
You can view the details by logging in to your Clearpay account or Clearpay app.
If you need further information, we recommend you contact Clearpay's Customer Service directly.
